Certified Customer Service Excellence Specialist

QAR 0.000

Course Description
A practical, mindset-shifting learning experience designed to elevate the way individuals and teams engage with customers — not just through service delivery, but through human connection, emotional intelligence, and brand alignment.

Learning Outcomes

  • Anticipate customer needs with empathy and professionalism.
  • Transform service interactions into meaningful human connections.
  • Resolve challenges gracefully and effectively.
  • Align service delivery with organizational values.
  • Build customer loyalty and trust across touchpoints.
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